Professional Photographer
Based in Saint-Georges de Beauce
Privacy Policy
Thank you for visiting the website of Stéphanie Gilbert Photographe and reviewing its privacy policy (hereinafter referred to as the « Policy »).
By navigating our website or using our systems or services, you acknowledge that you have read and understood this policy and consent to the processing of your personal data in accordance with it, where applicable.
This privacy policy consists of the following sections:
1. Purpose of the privacy policy,
2. Effective date,
3. Methods of obtaining consent,
4. Purposes of data collection,
5. Purposes of data processing,
6. Personal data collected,
7. Methods of processing used,
8. Access and control methods for personal information,
9. Sharing and reasons for sharing personal information with third parties,
10. Use of cookies and similar technologies,
11. Retention of personal information.
1. Purpose of the Privacy Policy:
Respect for privacy and the protection of personal information are essential to us. Therefore, through this Policy, we aim to protect such data in accordance with applicable laws.
To ensure this protection, Stéphanie Gilbert Photographe is committed to collecting, processing, and sharing personal information that can identify an individual only when the individual has consented, unless permitted or required by law, in which case your consent will not be necessary.
The purpose of this Policy is to inform users of the reasons and methods by which Stéphanie Gilbert Photographe, or any party acting on its behalf, will collect and use their personal information. The language is intended to be clear and easy to understand to ensure informed consent from users.
For the purposes of this Policy, « personal information » refers to any information about an identifiable person or information that can identify a person. Whenever possible, we will anonymize, pseudonymize, and/or aggregate such data to prevent it from identifying an individual.
2. Effective Date:
This Policy applies as of September 22, 2023.
This Policy replaces the Privacy Protection Policy dated September 22, 2023.
3. Methods of Obtaining Consent:
We are committed to obtaining consent before collecting any personal information from an individual. Consent may be explicit or implicit and may be provided directly by the individual or their authorized representative.
We prefer to obtain explicit consent, whether verbal, electronic, or written. However, implicit consent may be reasonably inferred from a person’s actions or inactions. For example, providing a name and address to receive a publication or a name and phone number to receive a response to an inquiry is considered implicit consent to the collection of personal information. In determining the appropriate type of consent, we consider the sensitivity of the personal information involved, the purposes for which it is collected, and the reasonable expectations of an individual in a similar situation.
If we wish to use personal information for a new purpose, we will describe the intended use and request consent again.
It is not always possible, particularly in the case of state requests, to obtain consent from a person to collect, use, or disclose their personal information. We are committed to never disclosing such information except in compliance with this Policy, unless required or permitted by law.
4. Objectives of Data Collection
The information we collect is in accordance with the purposes and objectives outlined in this privacy policy.
Here are some of the reasons why we collect your personal information:
To provide products and services: We collect and process the data and information necessary to fulfill our mission and contractual obligations.
To ensure and improve these products and services: The data collected during your interactions with our services may be used to analyze and improve the functioning of our products and services.
To develop new products and services, as well as AI-related purposes: The data collected may be used for research and development to propose new products and services to our users, particularly through advertising and marketing messages. Additionally, the collected and aggregated data may be processed by algorithms using artificial intelligence.
To offer personalized products and services: The collection and analysis of data generated by your interactions with our services allows us to develop and create products and services that are relevant to your cultural and entertainment needs, including measures to accommodate customers who may require such adjustments.
To assess the performance of products and services: Data is collected to gain insights into the benefits and drawbacks of our products and services, to evaluate and resolve any issues, particularly through surveys. This helps us ensure the quality of our products and services and manage risks.
To protect the privacy of our users: The data collected helps us verify identities and protect the privacy of individuals communicating with us via phone, electronically, or otherwise.
To comply with legal obligations: Data is collected to fulfill legal obligations under laws, regulations, or international treaties..
5. Personal Information Collected
Stéphanie Gilbert Photographe may collect personal information in various forms, but will only do so through lawful means and for the necessary purposes that have been disclosed to you as outlined in this Policy, or where permitted or required by law.
The personal information we collect, and its sensitivity, may vary depending on the context of interactions between you and Stéphanie Gilbert Photographe. Therefore, we prioritize informing you about the nature of the personal information we use.
We protect all collected personal information. Among the types of personal information that may be collected and used, we pay particular attention to:
Name and contact details: First and last name, email address, postal address, phone number, and other similar data used to communicate with you.
Identity verification details: Passwords, password hints, and other security information used to identify you and access your account.
Demographic data: Information such as your age, gender, country, and language of communication.
Payment data: Information necessary to process your payments, such as your payment instrument number (e.g., credit card number) and the related security code.
Subscription data: Information about your subscriptions to cultural events and newsletters from cultural organizations.
Images and sounds: Audiovisual data used to ensure the safety of our users, especially in locations where cultural events, which we organize or host, take place.
Interactions. Data related to your use of our websites, platforms, and tools. This includes data you provide to use our products, as well as data we generate, such as error reports.
Other examples of interaction data we collect include:
Data on websites visited and usage: For example:
Payment and account history: Information on items you purchase and activities associated with your account.
Problem resolution and help data: Information you provide when contacting Stéphanie Gilbert Photographe for support, including the products you use and other details that assist us in resolving your issue.
Interests and preferences: Data about your interests and preferences, such as the artists or music genres that motivate you to attend concerts, types of exhibitions or cultural events that interest you, and cities you are willing to visit for certain cultural events. In addition to explicitly provided information, we may also infer your interests and preferences from other data we collect.
Content consumption data: Data about multimedia content (e.g., TV, video, music, audio, books, applications, and games) you access through our products.
Searches and orders: Search queries and orders you make when using our website.
Text data, manual entries, and handwritten input: Textual data, input data, and any associated information.
Location data: Data about the location of your device, which may be precise or approximate. For example, location data may be collected from an IP address or from your account profile, which may indicate your general location, such as a city name or postal code.
Other data: Other data you provide when using our website, including data collected via Google Analytics.
6. Purposes of Data Processing
We process the data for the following purposes:
Providing our products and services: We use the data to operate our products and services and to provide you with rich and interactive experiences. For example, sending newsletters to announce promotions.
Improving products and/or services: We use the data to enhance our products, including adding new features or capabilities (e.g., error reports when purchasing tickets or consulting a program online).
Personalization: Some products include personalized features, such as recommendations that optimize your experiences and satisfaction. These features use automated processes to tailor your experiences based on the data we have about you, such as inferences we make about you and your use of the product, your activities, interests, and location.
Product and/or service development: We use data to develop new products. For example, we anonymize or pseudonymize personal information to better understand customer needs.
Customer support: We use data to diagnose and resolve issues related to products and/or services, restore access to your personal account, and provide other support services.
Contributing to security and problem resolution: We use data to help secure and resolve issues with our products and services. This includes using data to ensure the security of the services offered to our customers, detect malware and malicious activities, resolve performance and compatibility issues, and inform customers of product and service updates. Automated systems may be used to detect security issues.
Security: We use data to protect the security of our products and customers. Our security features can prevent malware from operating and inform users if malware is detected on their devices. We may also use video surveillance to ensure public safety during events.
Surveys and promotional communications: We use the data we collect to conduct surveys and send promotional communications. You may subscribe to emails, respond to surveys, and choose whether or not to receive promotional communications from Stéphanie Gilbert Photographe via email, SMS, postal mail, and phone. For more details on managing your contact information, email subscriptions, and promotional communications, refer to the section « Access and Control of Personal Information » in this Policy.
Relevant offers: Stéphanie Gilbert Photographe uses data to provide you with relevant and important information regarding the products and services offered. We analyze data from various sources to predict the information that will be most interesting and relevant to you and communicate it in different ways. For example, we may predict your interest in certain performances and suggest new activities that might appeal to you.
Advertising: Stéphanie Gilbert Photographe uses the data collected through its interactions with you, from some of our products, and from third-party websites to advertise our products and services, including on third-party websites. We may sometimes use automated processes to make the advertisements more relevant.
Business transactions: We use data to process transactions with you. For example, we process payment information to provide subscriptions to products and use contact details to deliver purchased products from our online store/ticketing.
Reporting and business operations: We use data to analyze our operations and improve decision-making. This helps us make informed decisions and create reports on our business performance.
Protection of rights and property: We use data to detect and prevent fraud, resolve disputes, enforce contracts, and protect our property. For example, we use data to verify the validity of tickets sold to prevent fraud. Automated processes may be used to detect and prevent activities that violate our rights or those of third parties.
Legal compliance: We process data to comply with the law. For example, we use customers’ ages to ensure compliance with our obligations regarding children’s privacy or to ensure that customers meet the recommended age for certain events. We also process contact information and identifiers to assist customers in exercising their data protection rights.
Research: We use data for research purposes, including scientific research and for the public good, when permitted by law.
7. Data Processing Methods
Stéphanie Gilbert Photographe takes the protection of your personal information seriously and is committed to processing it according to industry standards, only for the purposes for which it was collected as outlined in this policy or in a specific notice provided for that purpose. However, absolute security cannot be guaranteed due to the inherent limitations of Internet transmission. Therefore, any information transmitted to us is ultimately at the user’s own risk.
8. Access and Control of Personal Information
Stéphanie Gilbert Photographe ensures that all personal information in its possession is accurate, up-to-date, and complete as necessary for the purposes for which it is used.
You have the right to request access to your personal information for verification purposes and to request corrections if the information is inaccurate. If you believe your personal information is incorrect or if you wish to access your personal information, you may make a request using the contact details provided at the end of this policy.
As far as possible, we will provide you with timely access to your personal information. However, for security reasons, we may need to verify your identity before granting access.
There may also be circumstances where we are unable to provide access to your personal information. For instance, when access would result in disclosing personal information about another person who has not consented to its disclosure, or where legal restrictions apply. In such cases, we will inform you of the reason we cannot provide access to your personal information.
If your request relates to data on third-party websites or platforms, please contact those third parties directly.
9. Sharing and Reasons for Sharing Personal Information with Third Parties
We do not share your personal information with third-party companies, organizations, or individuals outside of Stéphanie Gilbert Photographe, except for authorized suppliers and partners who need access to the information for the purposes outlined in this policy and within its limits, or in the following cases:
• With your consent.
• For storage in cloud servers: In this case, personal information may be transferred through third-party jurisdictions. Note that we only use services from reputable companies with privacy policies.
• For external processing needs: We may share personal information with trusted companies or individuals to process it on our behalf, according to our instructions and in compliance with this privacy policy. These third parties will maintain a data security level at least equivalent to ours, and ensure appropriate security and confidentiality measures.
Specifically, we use third-party providers to aggregate, clean, and analyze data in the cultural sector to derive value and create tools for the public or stakeholders in the sector. These providers process the information as follows:
Data is first prepared and classified for use.
From the prepared data, the provider creates global statistics containing general and non-personal information, sometimes combined with data from similar sources. This aggregated data is then used to create overall statistics, such as analysis of origin (mainly via postal codes), seasonal trends, or pricing analysis (e.g., basket analysis).
These statistics are then enriched using two different methods. The first is enrichment by using third-party publicly available data, such as socio-demographic data from the census via postal codes. The second method is inference enrichment, where, for example, when purchasing a ticket at the “under 25” rate, it is inferred that the individual is under 25.
For legal reasons: We may disclose personal information outside our company if access to it is necessary to comply with applicable laws and regulations.
Stéphanie Gilbert Photographe is committed to never selling or renting your personal information to third parties.
10. Cookies and Similar Technologies
Stéphanie Gilbert Photographe may use cookies, web beacons, invisible pixels, log files, or other technologies to collect certain personal information related to visitors on our websites, as well as recipients of our newsletters, invitations, and other communications. Cookies are pieces of information sent by the server to the browser when visiting a website and allow for the unique identification of an ongoing session. This data may include information such as your Internet Protocol (IP) address, browser type and version, pages of our site you visit, the time and date of your visit, and other statistics.
Cookies are primarily used to track browsing history and shopping carts (e.g., ticket purchases) linked to a session, to enhance your online browsing experience. Please note that enabling cookies may, depending on your settings, allow other servers to install cookies on your system. You can configure your browser to inform you of the presence of cookies, allowing you to accept or decline them.
Please be aware that our website may contain links to third-party websites. This privacy policy no longer applies once you leave our site, and Stéphanie Gilbert Photographe is not responsible for the collection or processing of personal information by these third parties or external sources.
11. Retention of Personal Information
Stéphanie Gilbert Photographe retains the data collected for varying periods depending on its nature and its usefulness in providing our products and services. During the retention period, Stéphanie Gilbert Photographe takes physical and technical measures to ensure the security of the data containing personal information.
The primary locations where personal information is stored are the cities where Stéphanie Gilbert Photographe has offices or facilities, as well as the cities where Web Hosting Canada has servers that store the data collected by Stéphanie Gilbert Photographe.
Personal information may be stored outside of the country in which you reside if a third-party provider or other entity to whom we disclose personal information, in accordance with this policy, is located outside your country. In such cases, the personal information may be subject to the local laws of the countries or territories where the data is collected, used, disclosed, or stored, and government authorities and law enforcement in those countries may have access to the information.
Once the retention period expires, personal information is destroyed. Only statistics or reports containing depersonalized and anonymized data may be retained for extended periods.
Other Information
Changes to this Policy
We make changes to this Privacy Policy from time to time. Any reduction of your rights under this Privacy Policy will not be applied without your explicit consent. We will always indicate the date when the most recent changes were made, and you will be able to access archived versions of this policy for reference. If the changes are significant, we will publish a notice prominently on our website (and, for certain services, via email notification).
Person in Charge of Compliance
For any questions, comments, or to file a complaint regarding this policy, you can contact the person responsible for ensuring compliance with this privacy policy:
Stéphanie Gilbert
Stéphanie Gilbert Photographe
Saint-Georges, Québec
Phone: (418) 313-1507
Email: info@stephaniegilbert.ca
